..and asked something politely

I have lots of things to do. In this job market I have been reduced to a "office manager",which is ok by me- at least I have a job,right?

I have been noticing a lot of assfuckary and dumbassness when it comes to people on the phone.Therefore I have made these simple guidelines to follow if you ever call a professional setting-whether it be a lawyers office or a medical office.

1. Know why you're calling. Its imperative that when you pick up the phone you know the reason why you are calling for example: If calling a law firm for status,you can accurately tell the person picking up the phone why you are calling. It doesn't help the receptionist fields calls of dumbasses who say "status" yet their case is settled and they are waiting for a settlement check. If you are calling because of a letter or call from an attorney of professional,please have the letter or the message written down in front of you. And yes,at the bottom of every letter there is a name so there is no excuse.

2.Know who you are calling- I cannot tell you how many times people call the office and get transfer ed to me and they don't know who the hell their attorney is. Know what their name is,know who the paralegal is-its important. And no a conglomeration of the law/medical office name is not the name either.

3. Have patience. A lawsuit or medical testing takes time. You have to have some sort of patents. Leaving a message everyday is not going to make your case/testing go faster. Actually its going to annoy the attorney or doctor and delay the testing or lawsuit.

4. Learn how to leave messages.You don't know how many messages i have received where the client was arguing with some one in the back round re:people not picking up the phone and fails to leave a message OR a client leaves a message and fails to leave a number. Don't assume i have your new number.

5. Make sure you update me on any changes of address/phone. Dodging creditors,phones shut off? Always make sure someone has your alt numbers just in case we need to reach you. If you disappear,so does your case/file.

6. Questions are a good thing. If a person at the office asks you your name,don't be vague. We are asking questions only to help you-remember we are on your side and you called us.

7. Don't assume we speak another language- Its nice to know lots of people in the USA speak more then one language but if you call someone,don't assume they have someone who speaks your language. (and if you are reading and understand this then your a lying asshole) Please don't rattle of in x language unless you know that persons speaks it. Also would it kill you to ask: My name is "John Smith" i need a person who speaks "x language" please?


MOST IMPORTANTLY
8. Speak clear- You don't know how important this is. I don't mean speaking English-that's another issue entirely(see above). Get to a land line- cell phones will notoriously have shitty reception when you need them. Speak clearly. Don't mumble. Don't be high/drunk. Get to the point. Don't assume i am your friend and that you can rant about why the attorney doesn't call you or how shitty your life is. I have a job to do.



Drop your ego at the door. The world doesn't revolve around you. Some people get busy-don't be a pest. Take a fucking hint-if your attorney doesn't call you back,perhaps he doesn't want to speak with your ass. Perhaps the doctor hasn't gotten the results back. Perhaps your dress isn';t ready etc etc. And would it kill you to be pleasent?

And please follow the guidelines above or i am sending your ass to the general mailbox and it'll be lost or deleted.

..and took something back

The other day I ranted about how VH1 classic was kinda good. Well i forgot to say when it's good- JUST during the week. On the weekends it becomes "Lets show the same video movies/concerts/specials over and over". I swear,all i want to see is a block of classic videos or pop up video and instead i get more Pink Floyd then i can shake a finger at. And its the same couple of concerts...Or Kiss or Led Zepplin or Spinal Tap.

or they show a marathon of the same show...

...I give up.

Clearly ALL music TV is dead

..and yelled at Ticket buyers

I am not an idiot.

We music fans are not idiots.

Actually most music fans are not idiots but i digress.

I can see what you did there.

You,the idiot buying his Garth Brooks tickets through stub hub,what the hell. Why don't you just go to the front of the arena,club,hayfield or ballgame and just but the tickets from a scalper?

Or you,Idiot,who claims to love Dokken but yet when you go to Ticketmaster it as sold out but directs you to its "sister" site called "Tickets Now" ...But each ticket is three times as much...

Smart move? NO!

In this technological advanced age its easy for scalpers to hide themselves behind legit websites and people all over are falling for it.

I encountered this myself last year. I wanted to get pre-sale tickets to a small club show in Atlantic City and I logged on to Ticketmaster for what was supposed to be 60 Dollar tickets-of course there was high demand for the tickets and i was linked from Ticketmaster to a site called "Tickets Now" and they had tickets for 2oo each!
a. How did they get tickets so fast?
b. Who is the rube actually willing to buy tickets?

Seriously- this is legitimized scalping. Instead of the creepy guy standing outside of an arena discreetly asking you if you are selling or need tickets its now a cleverly disguised and dressed up.

Well i'm sorry: You can dress up a pig in a dress but its still a fucking hog...

Don't get ripped off by these parasites. Check your favorite bands website for details regarding upcoming ticket sales.If your favorite band doesn't address these issues-perhaps its a good idea to skip their concert all together...

..I'm looking at YOU U2

Yea i am talking to you. What happened to you? Did you let Bono's head get so big that now it can only be contained in ARENA tours.

Arena's have shitty acoustics and even shittier seats. Its not fair that some hard working joe to spend some money for a concert only to sit way up in the rear mezz.

What happened to you guys?

You guys use to have a good band with great songs. Your last album sounds like tyopical overblown corporate rock that has plagued mainstream radio.

Don't lose your artistic integrity because you have been around so long that you should be showing how its done..

I refuse to be sucked into this corporate scheme of making money at all costs.I refuse to spend more money then i have to on a concert ticket opting instead to either pay legitimate through ticketmaster or through a bands fan club presale. If i am desperate to see a concert then i rather check Craigslist for a fan that perhaps can't make it and needs to get rid of a ticket-below price.

Thats the difference between a scalper and a fan needing to get rid of a ticket-the price. A scalper can go on ebay and sell a ticket above what its worth. But a fan would rather take the loss then to let the ticket go to waste.

But ultimately its about supply and demand-if people don't get sucked into these schemes then perhaps these sites will not exist...

..and don't get me started on Merchandise...


Edit:

Here is what Trent Reznor says about ticket scalping:
http://forum.nin.com/bb/read.php?9,548515,page=1

..and missed music television.

I'm a child of th Eighties. I remember that in my house there was one cable channel- HBO. I remember begging my mom to let me stay up on Sunday nights (till 8:30) to watch Fraggle Rock- She said no. I also remember there was this channel that all the cool kids wanted called MTV. It played music videos and was,in its day, the best shit on the planet.

fast forward to the Nighties.
The Beach house
Road Rules
Real World
Beavis and Butthead

This guy
This is Kurt Loder

He use to be Rock News Royalty.

Now MTV news is a joke. Sorry Sway,you are fucking annoying.

What happened to Music Television?

Was it the prosperous 90's and the subsequent dumbing down of the Generation. Was it the flooding in Television of the nasty ungodly unoriginal scraping the bottom of the barrel Reality show genre?

Perhaps it was I just growing up. I always joked that VH1 which is MTV's sister channel is MTV for older people, and now its kinda true.

VH1 and MTV and even Fuse have jumped the gun. No longer are they or their offshoot networks are about music but the dying idea that they are still relevant. Hell if the biggest tv shows on both networks are a show about rich bitches in LA or a series about dating a has been rapper or a balding rock star or even a show about more nostalgic times are the biggest things on the networks,why aren't people asking: Where is the music?

And don't get me started on Fuse- it started a as rock station but now is the z100 of tv-catering to both the Rap stereotypes and the teenybopper crows. I want to know why there aren't enough music videos and they have to show shitty movies like Joe vs. the Volcano..

..wait

Joe Vs. the Volcano was good

..I digress.

There are some good things if you wanted to watch these crap channels
On VH1 there is a series called "Celebrity Rehab" which shows that addiction hits everyone ,no matter how famous. I respect Doctor Drew a lot because he tries to get to the bottom of why these people aren't happy rather then try to pamper them.

I also adore VH1 classic because they actually show music videos. GOOD music videos.

Shit I remember when a music video made or broke an artist.

I think the decline in quality in music television is a direct result of the decline in quality music-thus the Music channels are scrambling to put on cheap and effective programing that will bring in the ratings.Unfortunately the side effect is - the dumbing down of a whole generation.

My whole generation have become annoyed with mainstream music and have embraced nostalgia and independent artists. I say a little too much..

Leave the 80's alone ok. Yes,it was a cool decade but supporting rip off artists,remake movies and copy cat fashions. Rather then buying the original album,movie or fashion.

In conclusion


MTV IS DEAD

...But then again--so is the whole music industry unless it adapts to modern times. Downloads,websites,connecting with fans.

Until then,support indy bands,turn on satellite or INTERNET radio or watch videos on Youtube. Listen to music that YOU want to listen to.

..and told you about her favorite Doctor

This man is named Tom Baker. He was the 4th incarnation of the Doctor in the series entitled Doctor Who.

If you don't know who or what Doctor Who is,go wiki it you dolt you are both uncultured and uncouth... Its a brit tv show..

Whatever..lol...

Anyway he was the doctor from 1974-1981. He was my mothers fave doctor and as of late I have been rediscovering his episodes and I can safely say i see why my mum likes him. He is wild and wacky and his scarf is cool.


Oh and Sarah Jane,his companion,kicked ass.



This is The Master.He is the "bad" guy.My mother says they have sexual tension...

...um

Sexual Tension?

....I hate my mom.

I need a jelly baby.

..and reminded everyone about No Pants Tuesdays

SO last night I was on Twitter and apparently Mr TR himself said he wasn't wearing any pants. *fangirls explode*

So today was dubbed "No Pants Tuesdays." Thus i wore the skirt/Boots combo that you see above.

Fuck yes

Today was a very bleak and dreary day.

I love these kind of days- its cool and the sun isn't beating down on you.

I walked on my lunch break and here are some pictures I took. I call this one "My Own Paradise" because its kind of cold in NY right now.I call this one "Deceptive Springtime"."Mercury dying"

"Wat" #1 in a series of pieces i cannot describe.

"The Salty Dog"

"Pony Princess"

"Wise advice"

All of these things are possibly mundane but to me are beautiful. The dreary day highlights them each and gives them a certain mystique.

..and wanted to share the story of her boots

It all started with a pair of RED Doc Martens. I could tell you that i chose them but no- They chose me. I was walking around a mall and entered a store and there they were- staring at me. I took a picture. It was love at first sight,me and my boots.

When I went to Vegas in December(my last paid vacation) I met with these bitches and what they remember about me most- besides my big mouth- were my red boots.Don't ask me why i look like that. I was in the middle of a sneeze



I love these boots. People love these boots. DAVE NAVARRO loves these boots. That guys is a total twitterman.LOL

Fear my boots.